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Important Information and Clarification
Confidentiality and Data Protection
If any, personal data are processed pursuant to Greek Laws 2472/1997 and 3471/2006. All information about you or your business of a sensitive or personal nature will be treated as private and confidential. It might be necessary however to use and disclose the information we have received from and/ or about you in the course of arranging, placing and administering your (re-)insurance cover. This might involve passing information received from and/ or about you to third parties involved in this process. It might be necessary to disclose part or all of this information outside the jurisdiction of the European Economic Area to secure the coverage requested by you.
Webpage
Whenever you visit our website, certain data, including but not limited to the IP address, the date and the visited webpage, the browser used and your computer's operating system, are (maybe) stored. The information collected in this manner is not linked to your personal data and is used for security and statistical purposes only. Safe Brokers S.A. does use cookies. All users of this website can contact Safe Brokers S.A. via e-mail. Please note that communication via e-mail is potentially unsafe and therefore you are advised not to include sensitive personal data in your e-mails to Safe Brokers S.A. Personal data included in e-mails are collected only to the extent necessary to reply or communicate with you.
Market Security
Although we take reasonable steps to assess the financial standing of (re-)insurers for and with whom we place business, it is your responsibility to satisfy yourself that any (re-)insurer with whom we may seek to arrange an (re-)insurance with is acceptable to you. Most usually and wherever possible, we are considering the guidance provided by the rating agencies established for that purpose.
We do not guarantee the solvency or continuing solvency of any (re-)insurer. In particular, you should be aware that the financial situation of an (re-)insurer can change once the (re-)insurance has been placed and this may even have an effect long after the (re-)insurance has expired.
We will not usually carry out wider market review unless you ask us to. If you wish us to place (re-)insurance with an (re-)insurer with whom we would not normally transact business then we may require you to give us a written instruction or permit to do so.
Evidence of (Re-)Insurance Cover
Certain (re-)insurers produce their own policy documentation. In these instances, the policy documents will be forwarded to you. Where no such documentation is provided, we will provide you with evidence of the (re-)insurance cover placed to the best of our knowledge. It is your duty to check these documentation, whether it complies with the (re-)insurance cover required or agreed to, as soon as you receive it. Any relating deviations should be advised to us at the earliest convenience.
Claims
In the event of any claim giving rise to a recovery, you as our client should notify us in writing accordingly. To enable us to assist you with claims you will need to provide us with all relevant information and documents to do so. We kindly advise you to check the (re-)insurance documentation for any special proceeding or regulation contained in these, to which you might need to adhere to.
Premium Payment
We kindly advise our clients that you must comply with the premium payment terms of your (re-)insurance cover. Failure to pay premium by the due date prescribed by the cover may mean that the policy will automatically cancel or may be terminable on notice from the (re-)insurer. We are under no obligation to pay the (re-)insurance premium by the due date on your behalf if we have not received cleared funds from you expressly for the purposes of paying premium.
Context clarification
These proceedings apply to all our client relationships including those with wholesale producers and (re-)insurers, other intermediaries, risk or claims surveyors, regulators and auditors or any third parties involved directly or indirectly in your (re-)insurance cover. Where the context so admits,
- ‘you/ yours’ includes ‘your client(‘s)’
- the term ‘insurance’ includes ‘reinsurance’
- the term insurer(‘s) includes ‘insurer(‘s), ‘reinsurer(‘s) and any other form of risk carrier(‘s)